Return | Exchange Policy

Any item(s) purchased from www.hillmanhunting.com that you are not satisfied with, may be exchanged within 365 days from its purchase date, including items bought from sales and merchandise received as gifts.

RETURN / EXCHANGE CONDITIONS:

Hillman will only exchange a product if the correct exchange procedure is followed and is covered by the terms and conditions below: 

• Order number must be indicated.
• Product must be unused, unworn, free from dirt, dust, hair or any fragrance. It must be in ready-to-sell, intact condition, containing all original tags and packed in its original packing.
• For products returned automatically by the shipping company, that have not been fulfilled, received and or rejected by customers, will incur a transport cost deducted from the initial refund amount eligible.
• Hillman is not liable in case of loss or damage during transportation of merchandise, while being returned for exchange. 
• Hillman reserves the right to change, alter or withdraw these conditions at any time. 
• Hillman reserves the right to refuse any claim that does not comply with our exchange conditions. 
• Hillman reserves the right to reject the exchange and to refuse providing compensation or refund for products that are returned for exchange and do not comply with the exchange conditions.
• In case of the product being discontinued, we will provide store credit to your account.
• Hillman is not liable to guarantee stock of any items subject to exchange.
• Products purchased from third-party merchants are not accepted for exchange (In such case, please contact the merchant from which you purchased the product and process the exchange according to their exchange policy).
• Shipping and insurance fees are not subject to refund.
• In case of a return or exchange, the client pays for all shipping costs related to returning or exchanging the items. 
• All international return for exchange shipping fees are at the cost of the client, however, in such cases, you will receive a refund or store credit, so you can replace the order for the item you would like to exchange. 
• We limit exchanges to only one time per order. 
• Exchanges will typically ship within 1-2 business days after your return is processed. 
• Returns received Friday through Sunday will ship on Monday or Tuesday the latest.
• For any international orders that received free shipping, the shipping cost will be deducted from your refund.  

Last updated on August 23rd, 2018